- I have an agent working on my behalf can this person pick up my vehicle?
Yes. Overseas customers often appoint a broker or an agent to pick up the vehicle on their behalf.
Customers who are using someone to pick up the vehicle on their behalf must notify us in advance of the pickup and provide authorization for the pickup. The broker or agent picking up the vehicle must provide identification and an executed brokerage or agency agreement showing authority to work on the customer’s behalf.