Why is my security deposit in pending status?

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Why is my security deposit in pending status?

If your security deposit did not pass our initial fraud checks, it will be placed in a “pending” status. You will receive a notification indicating that your security deposit is pending approval.

In such case, we will ask for two things: i) a copy of a government issued ID which must match the name and the billing address on the credit card and ii) a copy of the credit card you used for the deposit (showing the full card including your name but covering all the digits on the credit card other than the last four digits of the card).